Shipping Policy

Shipping policy

Packaging Policy

At Jewels By Zoya, we prioritize enhancing the customer experience through thoughtful packaging.

Complimentary Pouches

•⁠ ⁠Orders above Rs.4,000: 1 complimentary pouch
•⁠ ⁠Additional pouch for every Rs.4,000 increment (e.g., Rs.8,000 order receives 2 pouches)

Gift-Worthy Cardbox Packaging

•⁠ ⁠1-3 pieces: 1 box
•⁠ ⁠4-6 pieces: 2 boxes
•⁠ ⁠7+ pieces: Complimentary drawer box

Additional Boxes for Gifting

Inform us in advance if you require extra boxes. Applicable charges will apply.

Key Highlights

•⁠ ⁠Personalized branding on packaging
•⁠ ⁠Quality packaging to ensure secure delivery
•⁠ ⁠Thoughtful touches to make your purchase special

We strive to make every purchase a delightful experience.


Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment Processing Time:

•⁠ ⁠Orders are processed within 5-6 business days
•⁠ ⁠Excludes weekends and holidays

Delivery Timeline:

•⁠ ⁠Allow additional days for transit

High Volume Delays:

•⁠ ⁠Shipments may be delayed during peak periods
•⁠ ⁠We will notify you via email or phone if delays exceed expected timeframe

Important Notes:

•⁠ ⁠We strive to meet stated timelines but may experience unforeseen delays
•⁠ ⁠You will receive tracking information once your order ships

Alternatively, you can also use this format:

Shipping Details

•⁠ ⁠Processing Time: 1 business days
•⁠ ⁠Delivery Timeline: 1-3 business days
•⁠ ⁠High Volume Delays: May occur during peak periods
•⁠ ⁠Notification: We'll contact you via email/phone for significant delays