Shipping Policy
Shipping policy
Packaging Policy
At Jewels By Zoya, we prioritize enhancing the customer experience through thoughtful packaging.
Complimentary Pouches
• Orders above Rs.4,000: 1 complimentary pouch
• Additional pouch for every Rs.4,000 increment (e.g., Rs.8,000 order receives 2 pouches)
Gift-Worthy Cardbox Packaging
• 1-3 pieces: 1 box
• 4-6 pieces: 2 boxes
• 7+ pieces: Complimentary drawer box
Additional Boxes for Gifting
Inform us in advance if you require extra boxes. Applicable charges will apply.
Key Highlights
• Personalized branding on packaging
• Quality packaging to ensure secure delivery
• Thoughtful touches to make your purchase special
We strive to make every purchase a delightful experience.
Following are the terms and conditions that constitute our Shipping Policy.
Shipment Processing Time:
• Orders are processed within 5-6 business days
• Excludes weekends and holidays
Delivery Timeline:
• Allow additional days for transit
High Volume Delays:
• Shipments may be delayed during peak periods
• We will notify you via email or phone if delays exceed expected timeframe
Important Notes:
• We strive to meet stated timelines but may experience unforeseen delays
• You will receive tracking information once your order ships
Alternatively, you can also use this format:
Shipping Details
• Processing Time: 1 business days
• Delivery Timeline: 1-3 business days
• High Volume Delays: May occur during peak periods
• Notification: We'll contact you via email/phone for significant delays